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About Blue Connect

Pay my bill online

Manage your payments with Blue Connect℠

You can use your Blue Connect member portal to see invoices, make payments and enroll in AutoPay. 

Never miss a bill or payment

Blue Connect makes it easy to keep track of bills for both you and your family.

See your monthly invoices

It's easier to manage your budget when all your premium bills are in one place. 

Make premium payments online

It’s quick and easy to see just how much you owe and make your payment.

Enroll in AutoPay

AutoPay is a stress-free way to get your bills paid on time, every time.

Register for Blue Connect

It's easy for Blue Cross NC members to register for Blue Connect℠ member portal and access their health benefits on the go.

Frequently asked questions

If you only make a one-time payment online, you will still get paper bills. 

You can always Go Paperless by signing up for AutoPay. With it, you won’t get paper bills in the mail. We will notify you by email each time your bill is ready online. Billing notices are sent 5 days before the next month starts. 

To sign up, choose Paperless Delivery in the Contact Preferences Center of your Blue Connect Profile. 

 

 

 

Yes.

Bank Draft: You can set up automatic recurring payments with a bank draft by entering your bank account information in the Billing & Payments area of Blue Connect, our secure member site.

Credit or Debit Card: You can set up automatic recurring payments by credit or debit card by entering your credit or debit card information in the Billing & Payments area of Blue Connect, our secure member site. We accept credit and debit cards with MasterCard, Visa, American Express, or Discover logos.

For bank draft, credit card, or debit card, simply log in to Blue Connect, go to Billing & Payments and set up AutoPay.

Log in to Blue Connect and select Billing & Payments.

If you're cancelling recurring payments and no further action is taken, the change to your account profile will take affect for the next billing period.

You can make changes as long as the recurring billing process has not begun. During this period you will be unable to cancel recurring payments.

No. Blue Cross NC provides this service at no cost to registered Blue Connect members enrolled in individual and family plans. Although Blue Cross NC does not charge for this service, some banks may charge a fee for automatic bank drafts. Check with your bank for more information.