Where does my health insurance premium really go?

Where does my health insurance premium really go?

Health insurance customers often ask a simple question about the premium they pay every month: Where does my premium dollar go?


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Customer Service at BCBSNC: Your Time Really Does Matter to Us

Customer Service at BCBSNC: Your Time Really Does Matter to Us

We know it doesn’t always feel as if your time matters to us when you have to spend time on hold.


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Why Talk Cost? The Health Care Cost Conversation in North Carolina

Why Talk Cost? The Health Care Cost Conversation in North Carolina

We're still talking about the cost of health care in North Carolina, and Brad Wilson tells you why.


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Faces of Fearless: Sam Gordon, the Girl Football Player

Faces of Fearless: Sam Gordon, the Girl Football Player

Standing only 4’ 2”, ten-year-old Sam Gordon isn’t afraid to play with the boys on the football field.


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Most Recent

14 April
29 March

BCBSNC Billing Deadline Extended to April 4th for April 1st Coverage

We’ve seen a high volume of Individual Under 65 applications coming in for April coverage and decided to help our new customers by extending the first month’s initial payment due date to April 4. This is for both ON and OFF the Marketplace. Payment must be received by April 4 (not postmarked). Any applications that haven’t […]

26 March

Customer Service at BCBSNC: Your Time Really Does Matter to Us

by Tarsha Rowland, Vice President Customer Service Operations at BCBSNC We know it doesn’t always feel as if your time matters to us when you have to spend time on hold. We’re sorry that our customers have had difficulty getting answers from us. It’s frustrating for us to fall short of your expectations. The fact is that implementing […]

Let's Talk Fee For Service

We all know health insurance premiums are skyrocketing. But why? Because medical costs, meaning all the money charged by hospitals, doctors, drug companies and others, are skyrocketing. Learn about one big driver behind these costs—called Fee for Service—and how it impacts health insurance premiums at Let's Talk Cost.