Dawn, one of our senior healthcare program developers, shares her thoughts on “taking the call” from Blue Cross NC. Yesterday, I received five calls about everything from extending my car warranty to my kids’ school schedules to my credit card company. I often ignore calls especially those with no caller ID, thinking, “if it’s important […]
If you have a complex health challenge, you know how hard it can be. You might be juggling visits with three or four different doctors. You likely have a lot of prescriptions to handle. You might have questions about your health problem or treatment plan. Or, you may be struggling to stick to new lifestyle […]
We all have different goals when it comes to healthy eating. And just like our goals, we also have our own unique motivators. For one Blue Cross NC member, who we will call Rebecca, the drive came from losing members of her family to diabetes. Rebecca’s situation Rebecca was obese. She had type II diabetes […]
Rubbing your eyes or nose nonstop? Sneezing so much people stop saying “bless you?” Speaking with a voice twice as deep from stuffiness? Ah, yes. This must mean it is spring allergy season. I moved to North Carolina less than a year ago. This is my first time in the state for spring allergies. Hey, […]
At times, healthcare can feel overwhelming and isolating. Mr. Y was facing kidney failure, uncontrolled Type 2 Diabetes and high blood pressure. After more testing, he was diagnosed with multiple myeloma, a type of blood cell cancer. Mr. Y was facing many healthcare needs but was facing them alone. This led to missed appointments, unreliable […]