by Barbett Byarlay Ramsey | Jan 5, 2016 | Health Insurance, Understanding Insurance |
We’re sorry. We know wait times have been exceptionally long today, and we sincerely apologize. Our call volume has been extremely high, leaving many of our members frustrated. We’ve expanded capacity for our Blue Connect customer page and we’ve made some...
by Barbett Byarlay Ramsey | Dec 15, 2015 | Health Insurance, Understanding Insurance |
With some important health insurance enrollment deadlines upon us – January 15 for coverage starting February 1 and January 31 for coverage starting March 1 – you may have questions about changing your insurance plan or choosing a plan that’s right for you....
by Barbett Byarlay Ramsey | Dec 2, 2015 | Health Insurance, Understanding Insurance |
by Catherine Boggs and Leah Mararo To folks who don’t work in insurance – and even to some who do – a lot of the terminology sounds more like a foreign language than a benefit. We’ve answered the phones and assisted members for more than five years combined at...
by Barbett Byarlay Ramsey | Oct 28, 2015 | Uncategorized |
Did you know you may not need to call customer service at all. If you haven’t had a chance to check out BlueConnectNC.com, our 24/7 self-service portal for BCBSNC customers, you may be surprised at what you can do there on your own, at any time, day or night. For...