Customer Service Tips During Open Enrollment 2016
With some important health insurance enrollment deadlines upon us – January 15 for coverage starting February 1 and January 31 for coverage starting March 1 – you may have questions about changing your insurance plan or choosing a plan that’s right for you....
Three Common Questions We’re Hearing: ACA, Open Enrollment, & the Marketplace
by Catherine Boggs and Leah Mararo To folks who don’t work in insurance – and even to some who do – a lot of the terminology sounds more like a foreign language than a benefit. We’ve answered the phones and assisted members for more than five years combined at...
Need Customer Service Help? Visit Blue Connect First.
Did you know you may not need to call customer service at all. If you haven’t had a chance to check out BlueConnectNC.com, our 24/7 self-service portal for BCBSNC customers, you may be surprised at what you can do there on your own, at any time, day or night. For...Prevent the spread of Coronavirus
Not feeling well? Ask your doctor to conduct your appointment by telephone.