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Our Army of Volunteers at Blue Cross NC

By Brittanie Joyner | November 21, 2019 | Life at Blue Cross NC

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I can’t save the world, but I can make an impact.

It was often the small and seemingly “insignificant” acts of kindness done for my family that had the biggest impact on my life.

Growing Up Military

My dad was in the Army, so I grew up as an “Army Brat,” as some might say. Our family moved to a different country or a new state every two years. Service and volunteering were often used interchangeably in my family. To volunteer meant serving others and that meant giving time voluntarily and/or providing resources to benefit another. My family always looked for opportunities to serve beyond his military service. We found comfort and joy in giving.


Even with a heavy burden of military sacrifice, we always found ways to serve other families going through struggles greater than our own. We never missed an opportunity to roll up our sleeves and raise money for a widowed parent, cook and serve a meal for a family, or offer cards or gifts of comfort to a family that had experienced loss. This was my foundation.

Love Where You Work & Do Good

Volunteering, for me, is more than just setting aside a time to “give back”. It is about connecting. Connecting with the needs of others and letting people know that they are seen and that you care about their journey or story. That is one of the many reasons why I love working at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). As a company, we realize that community impact goes way beyond insurance. It’s a commitment to improving the health and well-being of our customers in the communities they hold up each day with their hard work and fearless service.

Volunteering allows me to walk the walk. I work here, I volunteer here, and I am proud to stand with others doing the same. It’s amazing that I get to work somewhere that aligns so closely with my values.

An Army of Volunteers

Every employee within our organization, regardless of their time constraints or abilities, has an opportunity to engage with local non-profits as a volunteer. Blue Cross NC makes it easy for us to sign up and commit time to volunteer. The connections and commitment to local nonprofits make this extension of service simple. Our work culture encourages employees to find organizations that we are passionate about. Volunteering is one of the many ways we serve our customers and communities.

In my 3 years at Blue Cross NC I have volunteered over 120 community hours. I have been privileged to serve with the Kaboom! Playground Builds, Ronald McDonald House of Durham and Wake, Ronald McDonald House of Chapel Hill, American Red Cross, Food Bank of Central & Eastern NC, Inter-Faith Food Shuttle, USO of NC, Dress for Success Triangle NC, and the Durham Literacy Center.

Each organization works tirelessly to support their communities and ultimately to make the world a better place. I have seen the impact of that commitment and it inspires me to recruit friends at work and go back to serve again and again.

I am grateful to work for a company that supports and encourages me to make a difference in communities across North Carolina. It’s a real honor to work alongside each volunteer. We laugh, we connect while making an impact in our community. Whether that is serving a meal at the Ronald McDonald house, building bikes for children with the USO of NC, or packing weekend meals with Backpack Buddies for the Inter-Faith Food Shuttle, these small acts of kindness show people that they are seen and cared for.

To me, that makes all the difference.