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It’s Hurricane Season! Here’s how to access your health care and early refills

By Blue Cross NC | August 29, 2019 | Community Health

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Our Health Line Blue (1-877-477-2424) nurses can help 24/7
(Check with your employer to see if your plan includes Health Lined Blue). Let our nurses help you decide where to get care when you need it.
• Answer questions until you can see your doctor
• Answer questions about your medications
• Give you information to make better health care decisions

Remember, if you are facing an issue that threatens your life or health, call 911.

You may also use our Telehealth services.
For those that are actually impacted by the storm and cannot get out for non-emergency medical care our Telehealth partners are offering their services until 9/30/2019 (or until the State of Emergency is withdrawn).



Aside from checking in with your health insurance, make sure you compile the needed materials to keep you and your loved ones safe. The American Red Cross recommends you should put together a survival kit that includes, at a minimum, the following:

  • Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
  • Food: non-perishable, easy-to-prepare items
  • Flashlight
  • Battery-powered or hand-crank radio
  • Extra batteries
  • First aid kit
  • Medications (7-day supply) and medical items
  • A multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical info, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map of the area

For additional information on how to prepare for a hurricane visit the American Red Cross Hurricane Safety page and always remember to visit the closest hospital in the event of a medical emergency.