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Neighbors Helping Neighbors: BCBSNC Retail Stores in North Carolina

By James LaCorte | January 23, 2014 | Explore NC

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Sometimes it just feels like there’s never enough time in the day. Wake up, go to work, do your job, come home, help the kids with their homework. Before you know it, it’s dark outside and you didn’t get through half of the tasks on the dreaded to-do list.

We understand. We’re there with you.

As a result of the hectic world we live in, social media and online resources have become a solution for everything from paying bills to researching purchases online. And while it might be convenient and the preferred choice for some people, there’s something missing in that equation for others, especially when it comes to something as personal as health care. Sometimes you need the personal touch that’s hard to get without meeting face-to-face.

The health care system can be complex.

With the new Health Care Reform law going into effect, it’s even more confusing. Health care is changing fast in America, and, with all changes, there will be bumps along the way. But we’ve been around for over 80 years, and plan to continue our evolution and be here for years to come.

Meeting customers where they are!

One of the ways we’re evolving is by meeting our customers where they are, with retail locations in cities across North Carolina. These locations employ local agents and customer service professionals. Think of it as neighbors helping neighbors. We’ll help answer your questions about health care reform, find the right insurance plan for you, walk through a claim, review medical bills, and share information about new programs we offer.

Recently we asked Jim Barry, our customer service professional in the Morrisville retail store, about the benefits of using our retail locations. He said:

“The best part of my job is when I get an opportunity to sit down face-to-face and take time to share knowledge with a customer to really empower them for future decisions.  This is one of the best services we can provide.”

We’re excited to be in your neighborhood!

Visit Jim or one of our other professionals ready to sit down with you to discuss your unique situation.

See you soon!