It might seem like a nice surprise to get a check in the mail that you weren’t expecting. But if that check comes from a health insurer, you might want to think about whether it really is a good deal. The Affordable Care Act requires individual and group health insurers to publicly report their medical […]
You might not know it, but the odds are increasing that your doctor or hospital is getting paid for the quality of care you receive. The world of medical payments continues to shift in favor of health care value, and away from the volume of procedures performed, the Blue Cross and Blue Shield Association says […]
Get ready for more options when it comes to choosing your annual health benefits. BCBSNC is launching its first private exchange for North Carolina employers with at least 51 employees. Beginning Sept. 1, the exchange lets employers select up to four different medical plans to offer their employees from a menu of 18 plan options. […]
The first cycle of enrollments on the new government-run health exchanges is over. The next open enrollment period doesn’t start until November. Which makes this “quiet” period the perfect time to take stock of what’s happening with another new mechanism for obtaining health insurance: The private exchange. Private exchanges are the emerging marketplaces offered by […]
by Kathy Higgins Vice President, Corporate Affairs President, Blue Cross and Blue Shield of North Carolina Foundation For today’s kids, outdoor play is being squeezed out by computer games, television, music and electronic gadgets. In addition, a recent Harris Interactive poll commissioned by KaBOOM! found that 59% of parents said there’s no place […]
by Tarsha Rowland, Vice President Customer Service Operations at BCBSNC We know it doesn’t always feel as if your time matters to us when you have to spend time on hold. We’re sorry that our customers have had difficulty getting answers from us. It’s frustrating for us to fall short of your expectations. The fact is that implementing […]
Problems in Washington have made it hard for us in North Carolina to enroll customers and issue membership cards. Many are frustrated as they wait to speak with someone who can help. This is unacceptable.