Tag: ACA

 

ACA 2015: What You Need to Enroll

ACA 2015: What You Need to Enroll

The ACA 2015 Annual Enrollment Period doesn’t begin until November 15, 2014, but now is the perfect time to start gathering the information and documents you’ll need for 2015 coverage. Whether you’re enrolling for the first time, renewing a policy, recalculating your subsidy, or just browsing, you’ll need some basic information to get started. Healthcare.gov […]
Open Enrollment 2015: Dates to Know

Open Enrollment 2015: Dates to Know

It’s hard to believe that almost a year has passed since the Affordable Care Act went live and Open Enrollment 2014 began. And now we’re headed into Open Enrollment 2015. What’s Open Enrollment? Good question. Basically, it’s when you’re able to choose a health insurance plan on the Exchange for 2015. If you miss Open […]
Why Are Some Insurers Issuing Rebates?

Why Are Some Insurers Issuing Rebates?

It might seem like a nice surprise to get a check in the mail that you weren’t expecting. But if that check comes from a health insurer, you might want to think about whether it really is a good deal. The Affordable Care Act requires individual and group health insurers to publicly report their medical […]
Exchanging Glances: More Employers Looking at Private Exchanges

Exchanging Glances: More Employers Looking at Private Exchanges

The first cycle of enrollments on the new government-run health exchanges is over. The next open enrollment period doesn’t start until November. Which makes this “quiet” period the perfect time to take stock of what’s happening with another new mechanism for obtaining health insurance: The private exchange. Private exchanges are the emerging marketplaces offered by […]
Meet Our New Customers: Who We Enrolled During the Affordable Care Act’s First Open Enrollment Period

Meet Our New Customers: Who We Enrolled During the Affordable Care Act’s First Open Enrollment Period

As of May 1, 2014, we enrolled more than 232,000 customers in ACA plans through the Exchange. More North Carolinians having access to health insurance is a good thing. But the top-line enrollment number doesn’t tell the whole story.
Where does my health insurance premium really go?

Where does my health insurance premium really go?

Health insurance customers often ask a simple question about the premium they pay every month: Where does my premium dollar go?
BCBSNC Billing Deadline Extended to April 4th for April 1st Coverage

BCBSNC Billing Deadline Extended to April 4th for April 1st Coverage

We’ve seen a high volume of Individual Under 65 applications coming in for April coverage and decided to help our new customers by extending the first month’s initial payment due date to April 4. This is for both ON and OFF the Marketplace. Payment must be received by April 4 (not postmarked). Any applications that haven’t […]
Customer Service at BCBSNC: Your Time Really Does Matter to Us

Customer Service at BCBSNC: Your Time Really Does Matter to Us

by Tarsha Rowland, Vice President Customer Service Operations at BCBSNC We know it doesn’t always feel as if your time matters to us when you have to spend time on hold. We’re sorry that our customers have had difficulty getting answers from us. It’s frustrating for us to fall short of your expectations. The fact is that implementing […]
Why Talk Cost? The Health Care Cost Conversation in North Carolina

Why Talk Cost? The Health Care Cost Conversation in North Carolina

By Brad Wilson, CEO, Blue Cross and Blue Shield of North Carolina I hope you’ve seen or heard about our Let’s Talk Cost initiative. Sometimes people ask me why we are running commercials and promoting a website dedicated to rising health care costs. I think a better question is: Why didn’t we, and others in the […]
The Skinny on Narrow Networks

The Skinny on Narrow Networks

The old marketing phrase “one size fits all” has fallen on hard times. Whether shopping for smartphones or sweaters, consumers want their choices. That’s true even for health insurance. Partly in response to the Affordable Care Act, health insurers are offering consumers more plans to choose from, including plans that keep premiums lower by limiting […]