Tag: ACA

 

Why Are Some Insurers Issuing Rebates?

Why Are Some Insurers Issuing Rebates?

It might seem like a nice surprise to get a check in the mail that you weren’t expecting. But if that check comes from a health insurer, you might want to think about whether it really is a good deal. The Affordable Care Act requires individual and group health insurers to publicly report their medical […]
Exchanging Glances: More Employers Looking at Private Exchanges

Exchanging Glances: More Employers Looking at Private Exchanges

The first cycle of enrollments on the new government-run health exchanges is over. The next open enrollment period doesn’t start until November. Which makes this “quiet” period the perfect time to take stock of what’s happening with another new mechanism for obtaining health insurance: The private exchange. Private exchanges are the emerging marketplaces offered by […]
Meet Our New Customers: Who We Enrolled During the Affordable Care Act’s First Open Enrollment Period

Meet Our New Customers: Who We Enrolled During the Affordable Care Act’s First Open Enrollment Period

As of May 1, 2014, we enrolled more than 232,000 customers in ACA plans through the Exchange. More North Carolinians having access to health insurance is a good thing. But the top-line enrollment number doesn’t tell the whole story.
Where does my health insurance premium really go?

Where does my health insurance premium really go?

Health insurance customers often ask a simple question about the premium they pay every month: Where does my premium dollar go?
BCBSNC Billing Deadline Extended to April 4th for April 1st Coverage

BCBSNC Billing Deadline Extended to April 4th for April 1st Coverage

We’ve seen a high volume of Individual Under 65 applications coming in for April coverage and decided to help our new customers by extending the first month’s initial payment due date to April 4. This is for both ON and OFF the Marketplace. Payment must be received by April 4 (not postmarked). Any applications that haven’t […]
Customer Service at BCBSNC: Your Time Really Does Matter to Us

Customer Service at BCBSNC: Your Time Really Does Matter to Us

by Tarsha Rowland, Vice President Customer Service Operations at BCBSNC We know it doesn’t always feel as if your time matters to us when you have to spend time on hold. We’re sorry that our customers have had difficulty getting answers from us. It’s frustrating for us to fall short of your expectations. The fact is that implementing […]
Why Talk Cost? The Health Care Cost Conversation in North Carolina

Why Talk Cost? The Health Care Cost Conversation in North Carolina

By Brad Wilson, CEO, Blue Cross and Blue Shield of North Carolina I hope you’ve seen or heard about our Let’s Talk Cost initiative. Sometimes people ask me why we are running commercials and promoting a website dedicated to rising health care costs. I think a better question is: Why didn’t we, and others in the […]
The Skinny on Narrow Networks

The Skinny on Narrow Networks

The old marketing phrase “one size fits all” has fallen on hard times. Whether shopping for smartphones or sweaters, consumers want their choices. That’s true even for health insurance. Partly in response to the Affordable Care Act, health insurers are offering consumers more plans to choose from, including plans that keep premiums lower by limiting […]
Let’s Talk Cost: The High Cost of Health Care

Let’s Talk Cost: The High Cost of Health Care

It’s sometimes shocking to see the price of health care. While rising medical costs are one of those issues that everyone agrees needs fixing, no one seems to agree on just how to do it. BCBSNC first began a conversation about health care costs when we launched the Let’s Talk Cost campaign in 2011. Today […]
BCBSNC Makes Family Coverage Available for All Legally Married Couples & Domestic Partners in ACA Plans

BCBSNC Makes Family Coverage Available for All Legally Married Couples & Domestic Partners in ACA Plans

BCBSNC was in the news recently because our ACA plans did not offer family coverage for married same-sex couples or domestic partners. We received some criticism for that decision. We deserved it. We’re committed to serving all North Carolinians, and our decision to delay family coverage for these customers was inconsistent with that commitment. Today, […]