By Brad Wilson, CEO, Blue Cross and Blue Shield of North Carolina I hope you’ve seen or heard about our Let’s Talk Cost initiative. Sometimes people ask me why we are running commercials and promoting a website dedicated to rising health care costs. I think a better question is: Why didn’t we, and others in the […]
The old marketing phrase “one size fits all” has fallen on hard times. Whether shopping for smartphones or sweaters, consumers want their choices. That’s true even for health insurance. Partly in response to the Affordable Care Act, health insurers are offering consumers more plans to choose from, including plans that keep premiums lower by limiting […]
When it comes to obesity prevention, it’s never too early to start. Thanks to a recent study from the New England Journal of Medicine, we now know that children who are overweight when they start school are far more likely to be obese by the time they become teenagers. This means that we need to […]
It’s sometimes shocking to see the price of health care. While rising medical costs are one of those issues that everyone agrees needs fixing, no one seems to agree on just how to do it. BCBSNC first began a conversation about health care costs when we launched the Let’s Talk Cost campaign in 2011. Today […]
While there are hundreds of stories we could share, this one really spoke to the heart of what it means to take care of our customers. The video below profiles Jessica, one of our amazing customer service professionals, helping a struggling customer. Like all of us here, Jessica cares deeply about our customers. Here’s how she […]
The Affordable Care Act has created enrollment issues for thousands of North Carolinians, and recently we’ve received specific questions regarding enrollment for domestic partners. Currently, while some large employers (including ourselves) choose to cover domestic partners, that option isn’t yet available for our small group or individual customers. However, we are implementing changes that will […]
Problems in Washington have made it hard for us in North Carolina to enroll customers and issue membership cards. Many are frustrated as they wait to speak with someone who can help. This is unacceptable.