We will continually update this blog post, as events warrant, throughout the storm.
Remnants of Hurricane Michael are expected to hit the southeast while many North Carolinians are still recovering from Hurricane Florence.
In anticipation of Michael’s potential impact, Governor Roy Cooper has declared a state of emergency for more than half the counties in our state.
EARLY PRESCRIPTION REFILLS DURING EMERGENCIES
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) takes steps to ensure customers have access to health care and the medications they need when a storm or other emergency occurs.
Due to the declared state of emergency, we’re allowing early refills to ensure impacted members have enough medicine to get through the storm. This is in effect until Gov. Cooper ends the emergency declaration.
Customers who have questions about prescription refills or other services should call the customer service number on the back of their member card. In addition, pharmacies who have questions should call the Blue Cross NC pharmacy desk.
The following counties are part of the state of emergency:
Alamance, Anson, Beaufort, Bertie, Bladen, Brunswick, Camden, Carteret, Caswell, Chatham, Chowan, Columbus, Craven, Cumberland, Currituck, Dare, Davidson, Davie, Duplin, Durham, Edgecombe, Forsyth, Franklin, Gates, Granville, Greene, Guilford, Halifax, Harnett, Hertford, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Orange, Pamlico, Pasquotank, Pender, Perquimans, Person, Pitt, Randolph, Richmond, Robeson, Rockingham, Sampson, Scotland, Stokes, Surry, Tyrell, Vance, Wake, Warren, Washington, Wayne, Wilson and Yadkin.
Our Health Line Blue (1-877-477-2424) nurses can help 24/7. Let our nurses help you decide where to get care when you need it.
• Answer questions until you can see your doctor
• Answer questions about your medications
• Give you information to make better health care decisions
Remember, if you are facing an issue that threatens your life or health, call 911.
Behavioral health support
Through October 21, 2018, Magellan Health is offering free, confidential counseling and referrals to local non-profit organizations, shelters and additional community-based support.
Call Magellan at 800-327-7451 to access this help line.
Please note that behavioral health services provided in an inpatient, outpatient, emergency room or professional setting are subject to the terms of your health plan. Copayments, coinsurance and deductibles may apply.