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We are in the midst of a huge health care transformation in North Carolina.

With deep community roots, we aim to treat every North Carolinian like family. As an extension of our natural mission to improve the health and well-being of our customers and communities, Blue Cross and Blue Shield of North Carolina (Blue Cross NC) will respond to the North Carolina’s Department of Health and Human Services (DHHS) bid to transform North Carolina Medicaid from a state-administered structure to a managed care structure.

Blue Cross NC wants to be a leader in this transformation and bring a new choice for Medicaid to our state.  This change from fee-for-service (FFS) to managed care will further drive the State’s goal to have a health care system that improves health, value, and access to care. We are excited about the future of Medicaid in North Carolina.

Our Guiding Principles

As North Carolina starts transforming how two million of its citizens access and receive care, Blue Cross NC plans to be there. We have created Healthy Blue, a proposed Medicaid plan intended to focus and serve North Carolinians who participate in the state’s Medicaid program and expand even further our already deep and committed community involvement. 

Healthy Blue plans to continue our long-standing relationships with NC doctors and hospitals. It will allow us to provide needed support because we understand the challenges they face. Additionally, the established tools and infrastructure we will establish help ease Medicaid administration burdens by helping doctors focus on patients, not paperwork. 

The Future of Health Care in NC 

As one of the most trusted health insurers in the state, Blue Cross NC continues to strengthen existing relationships. We recently announced a $50 million investment into North Carolina communities – you can see that addressing issues, like social determinants of health, are a priority for our company.  

Blue Cross NC will create new relationships with NC organizations that share our dedication to community wellness, quality housing and whole-person care for those who experience chronic lack of access and tremendous need.

We will work with community nonprofits across the state like the Second Harvest, Food Bank of Northwest NC, focusing on reaching people facing food insecurity, or InterAct, a provider of domestic violence and sexual assault services. 

We aim to find solutions to the problems that are near and dear to the heart of communities we serve across the state

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Angela Boykin

About Angela Boykin

As director of Medicaid for Blue Cross NC, Angela's areas of expertise include regulatory compliance, operational excellence, strategic planning and analysis, risk management, new business development and more. This combination of skills helped Angela develop deep-rooted health insurance industry knowledge and make her uniquely qualified to lead Blue Cross NC’s quest to enter North Carolina’s evolving Medicaid market. When not at work, Angela enjoys volunteering at her sons’ schools, cheering from the sidelines at their baseball games, reading 3-4 books at the same time or writing her blog which focuses on parenting kids through their high school and college years.

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